Robert took the best care of everything from the beginning to the end of the entire process. This was our first time home buying, so we needed someone who can guide us through in a right direction. Robert was the ...
When I buy a house, the market was so hot and it was seller's market. I contacted 3-4 realtors , they all made me decide quickly . However Robert Song let me take enough time to think and didn't push me at all. Even ...
Robert is an excellent achiever on buying and selling your house at the top market value. He has excellent team of interior decorator and cleaner and house sold in 10 days at the highest price in the neighborhood.He ...
Robert is the best. He completely changed my perspective on what a good realtor can do. Reliable, trustworthy, attentive, and has just a great feel for the overall real estate market. Would highly ...
Robert helped us find and buy our home eight years ago and we have maintained a professional relationship with him ever since. We recommend him all the time to anyone wanting to sell or purchase a home. His ...
Robert was amazing from start to finish! My wife and I were purchasing our first home and had no clue what we were doing. Thanks to Robert for giving us the information and guiding us through buying the ... [Full review on Zillow]
With help from Robert, we purchased the first house in the state successfully. I am telling you what "successful" means:
#1 No pressure, no impediments, everything was just smooth. He did not push us for any reason, even when we were talking to another realtor for different area, he did not try to persuade us. He just gave us enough information to compare different areas. Even though he was not sure we will be our agent for this house hunting, he was willing to devote his time to help us.
#2 I am 100% sure that is was the best deal I could find. I am skipping details here, but I can say that the house we purchased was way beyond our initial expectation that we had in the beginning. It was because he understood what we wanted exactly, and he had open insight on the market.
I do not repeat all the comments. I experience exactly same things that the other people mentioned here. He made me think about what "professional expert" means. It is not only about money, you know. He is the one who knows what he is doing, and he does it properly.
Robert helped me buying a house in East bay and if I wish I can give 10 stars if I could.
I was in the house hunting trip from Seattle and I had no knowledge at all on the East bay. While house hunting for a week, Robert dedicated his time to show me houses, show me the town, and we've found the place and got the offer accepted in just 5 days. During entire process, Robert was always reachable by any kind of communication, email, phone, text almost 24/7. Buying a house in 5 days should be virtually impossible, and I don't think it it was possible without Robert. It's been six months since our family moved in and our family fell in love with the house and I appreciate to Robert who made this happen. I highly recommend Robert.
Before we met Robert, my wife and I were very discouraged with the realtors we had come across. Some did not follow through with what they promised to do, others made us feel like we had no hope in finding a place we truly would be happy with.
When we met, Robert was very friendly and professional. He would always be on time when we wanted to look at a property, and if he was running late he would always let us know.
We never felt rushed into looking at a property - he is so patient. He never made us feel bad that we kept looking at multiple properties either. It was always at our pace, and he never pushed his own agenda, but always gave very good information. Not to mention, he would never seem frustrated when we asked the same questions multiple times.
When we finally decided on a property to purchase, Robert made the whole transaction as smooth as he could - especially since we were dealing with some demanding sellers.
Even though our transaction has closed, Robert keeps in touch with us every now and then to see how we are doing. In the end, we feel like we weren't working with a realtor, but with a friend that just happens to know the real estate business extremely well.
Robert - we can't speak highly enough of you! Thanks for everything!
Robert sold my condo in Pleasanton a few years ago when the market wasn't so great. I thought I needed to do a short sale but after discussing with Robert, he explained I could sell the condo based on the current sales. This was great news to me and we were able to sell the condo as is, pay off the loan and not do any damage to my credit score. Robert went above and beyond typical realtor obligations and managed to keep my tenant happy during the listing and selling process which was a great help to me as I lived in Santa Cruz at the time. I would highly recommend Robert's expertise as he keeps up the the current market trends and works quickly in his client's best interest. I would work with Robert again and would absolutely recommend him to my friends and family.
Robert helped us find a home in the East bay. We could not be more pleased with his dedication to our search and helping us through the process. For a number of reasons having nothing to do with Robert, it was a lengthy and protracted escrow. Robert kept the deal alive and going. He navigated difficult waters and got us through to our forever home. I could not recommend him more.
If I could possibly give Robert 10 stars for professionalism, integrity, and overall "coolness" I would.
We are a physician couple who worked with Rob in East Bay over last few months. I couldn't be more pleased with his availability, expertise, and patience with dealing with this volatile market and low inventory. Robert, within 3 listings, got "us" and what we were looking for. I could count on him to answer any text, call, or frantic email at anytime...and I know he is busy! He really lets a buyer make their own decision and give a relatively bias free opinion (if that's possible) when asked the dreaded "What would you do Rob?" He dealt with things and stressful situations with ease...and he was never pushy, never selfish, and really a class act all around. I have met many sleazy, self serving agents, and I would never in a million years go to anyone else for my real estate dealings.
He spent a good amount of time and energy in looking at homes for us. We decided on a new build (after he spent hours on negotiating a home we almost went to contract with that ended up being quite questionable due to bizarre closing requests and after contract open houses! ).
We found out Robert didn't qualify to get the agent referral fee at the new development as I had seen the property without him 2 months prior as a walk in (note to buyers looking at new homes...dont go in without you real estate agent and dont sign anything unless u read it)
Instead of pushing the home we were initially in contract with and getting his commission, Rob insisted it was better for us to get what we really wanted. WHO DOES THAT?? He happily wished us luck and went on his way: and it was GENUINE. No greed, no hard feelings, just absolute professionalism...WHICH IS A TOP NOTCH REAL ESATATE AGENT.
Thank you Robert. You have made a customer and referral base for life out of us, let us at least take you to dinner!
We initially met Robert because we were deciding on how to sell our condo. He has a lot of expertise in short selling but eventually guided us out of it which was the right decision
He was also able to help us win the bidding on our first house we made an offer for, which is apparently unheard of. We felt like we got the price we wanted, despite bidding against several others. He has a great feel for the market.
I also liked Robert personally because he was very competent in his field, would always follow up on things he promised to do, and was always respectful of our time. He was in constant communication w me throughout the buying process, which was very much appreciated.
I have been recommending him to anyone looking to buy or sell!
Yeah... he dun guud.
I don't remember how we were referred through to Robert, might have been a lawyer.
It started out with Robert being very open, clear, honest and upfront about the different situations and outcomes that we were facing. From there it went down the path of taking care of business, and this was predictable, questions were answered in a timely fashion, and updates were plentiful and prompt.
After, and even during the engagement with Robert, many sketchy engagements with real estate people, it was refreshing to get the real deal from Robert.
Robert is the BEST, No Kidding!!
Robert and I worked together in search of my First home! Prior to meeting and working with Robert I had endured several unprofessional and less than helpful agents which made my experience a very Horrible one.
I have to say, working with Robert quickly turned all of that around for me! Robert is Very Professional, Very Helpful, Very Encouraging, Extremely Knowledgeable and Always gave a Prompt Response when I had a question to ask. Needless to say we found my home, a 5bdrm, 3bth in a Very Nice Neighborhood all thanks to Robert! My family and I couldn't be happier!!!!
Referred to us by our good friends and ex-neighbors. He is short of a miracle worker! Robert helped us last year when the market was at it's all time low. He made the transaction absolutely quick and painless. I referred him to some other friends who had the same experiences with him.
We never would have gotten our house without Robert. He is an expert in the Bay Area Real Estate Market. Robert was always available to answer our questions and worked around our schedule to show us houses that we were interested in. Plus, his website is great for narrowing down your housing search, and getting up to the minute new listings. He is a true professional that I recommend to all our family and friends
Robert is a very reliable, dedicated, hardworking agent. He did a great job in assisting my husband and I in purchasing our very first home. He is patient and knowledgeable in his field. He made sure we were comfortable in whatever decision we made and gave us great encouragement and motivation to keep looking even with tough the housing market. Overall, Robert is a very pleasant, down to earth agent. He won't give up until you are satisfied. I will defiantly use him as an agent again.
I met Robert as a buyer in 2006, when I had outgrown my current home and was looking for something larger for my expanding family. Due to circumstances, we ended up not purchasing a home at that time. Some 2 years later, I contacted Robert to help us again with selling our home as we were considering moving out of state. Again circumstances dictated that it would take another year before actually listing and selling the house. Throughout this time, Robert was patient, informative, helpful and always available. Robert provided information and assistance without receiving anything in return! When the time finally came to sell our home, there was no question which realtor we'd be using, however again circumstances dictated that we were on a tight selling schedule. Robert was completely unfazed. Robert had an excellent strategy for selling our home quickly in a tough market. Robert was patient and diligent in dealing with all of our unique and challenging needs. Now for the best part... Robert listed our home for sale. Within 6 days of listing we had an offer, and within 12 days we were under contract with a pending sale. Robert generated multiple offers, all above asking price, for us in an extremely short timeframe! However, Robert did not stop there. He was in contact with us throughout the pending sale, constantly keeping in touch, providing updates, and generally helping in any and every way possible. Robert was present at the final signing, came to check on our moving progress, and followed up with us after closing and after we moved out of state. Robert TRULY goes above and beyond. My only regret is that Robert cannot represent us as buyers on our new home as we've moved out of state! If we could conduct an inter-state transaction with Robert as our representative we would do so in a heartbeat. There is no hesitation in recommending Robert as a top-notch realtor for buyer or seller. I would have packed him in my moving boxes and taken him with me if I could have!
Robert is a trustworthy and reliable realtor with the experience to get the job done. Very friendly and consistent with his pursuit to get his clients the best. Very knowledgeable about the housing marker and not only that but he made the process very easy and represented us very well. Robert has not only become our realtor but a great friend
I have had the opportunity to work with Robert as a colleague and as my Realtor. We worked together as Account Executives at HomeGain. Robert was one of the top performers and always consistently hit his quota every month. As a Realtor Robert helped me purchase my first home. As a first time Home Buyer I needed to work with someone I could trust. Robert walked me through the entire process of buying a home and helped me understand every detail. Robert gave me the best possible advice and also got me in touch with the right person to handle my loan. I thought buying my First Home would be a very stressful time but with Robert’s help the process was quick and easy. I was in my new home in less than a month. Robert will be a part of any of my Real Estate plans in the future as his knowledge and professionalism is second to none
Robert has a wonderful work ethic whereby he always provides outstanding service to his clients. He keeps their interest at heart when he is counseling them about their home needs and wants. He has great follow thru and knows the ins and outs of this very complicated business. I am proud to say that he is one of the best agents that I have ever worked with.