Testimonials

I chose Robert as our agent after interviewing multiple Danville agents to sell our property. I could not be happier to have chosen Robert. He's helped me with numerous homes, and always sold the properties for record prices vs the neighborhood. Robert's awareness of marketing and negotiation is incredible! I recommend him to all my friends and family!

We purchased our home from another agent five months before, and unfortunately, it wasn't the right purchase. We were referred to Robert by a close friend, and had him come for an interview. Immediately he recommended some great ideas and strategies so that we could show the house in a better light since it was such a new purchase. We also tasked Robert with the difficult target of not losing us money since we just bought it five months prior and the market was changing with the government increasing interest rates. Leading up to getting it on the market, his team got to work and made the house look so different, and marketed our home to international buyers. The results were clear...when it sold, he broke the record for the most expensive home in Gale Ranch ever sold, and the third highest purchase price in San Ramon's history. We cannot recommend him highly enough!

My family and I wish to share our review about Robert and his team, they were exceptional partners through the sale of our home! From the initial interview (during the Superbowl weekend), through the entire process of our home sale, the Robert Song Team was friendly, organized and extremely communicative! They listened carefully our specifications about the selling, also answered every question that came up thoroughly and with care to make sure we had a complete understanding every step of the way, they helped us arrange and find vendors to prep our home for the market, and they arranged everything to accommodate our schedules and needs. Once we were ready to list our home, they communicated their marketing and advertising strategies and gave us full transparency into what they were doing to go above and beyond the competition.

We can say with full confidence that every step of the process was meticulously planned, communicated, and arranged with the utmost care. We were very happy with the level of service, the attention to detail, and the team's willingness to go above and beyond to negotiate for us in this transaction! We would highly recommend working with the Robert Song Team to anyone looking for a team of professional Real Estate Agents!

We were fortunate to have Robert take us on as clients especially since we were trying to purchase our first investment property in the midst of a crazy sellers' market. With his extensive experience, Robert was able to give us a lot of valuable advice, allowing us to determine the right houses to buy and the right pricing to offer that made sense for our situation.

Robert was patient throughout the whole process, checking out house after house with us and never pushing us to settle. He also pointed out any concerns he knew about with the houses we were checking out. He offered his opinions without forcing any of them on us.

And for every offer that we submitted, Robert put in his best efforts to help us make it as strong as possible and fought for each and every one of them. As a result of Robert's advice, persistence, support, and tactfulness, we were finally able to beat out others and get our offer accepted.

But beyond that, when we informed Robert of our desires to close earlier than our original closing date in the middle of escrow, he employed knowledge from his past experience and worked to get us something called gap insurance, allowing us to get the keys on our desired date even though the county couldn't actually record earlier due to pandemic delays.

We had a stand-up experience with Robert and can't thank him enough. We highly recommend anyone looking for a realtor in the Pleasanton/Tri-Valley area to reach out to him.

We were delighted with the professional service that the Robert Song team provided to us during our condominium search in the Napa Valley. Robert took a genuine interest in helping us identify properties that would satisfy our needs, including ensuring that our beloved Labrador Retrievers would not be restricted by any applicable HOA rules. Robert and his assistant Kelly accompanied us on multiple property visits and we welcomed their honest assessment of a home's features, condition and its neighborhood. All communication we had with Robert's team was very clear and our questions were handled promptly, which made the home buying process a low stress experience! With Robert's help, we successfully negotiated a very favorable purchase price and felt confident in understanding all of the associated contract documentation. We would definitely recommend Robert and his team for any future real estate needs.

Robert sold our old house in 2012 and when we were ready to buy again in 2015, Robert helped us find our current home. It was really frustrating at that time when we were being out bid every time we would put in an offer. Robert saw our frustrations and came up with a creative way to ensure that our bid would at least be considered and it worked. He worked tirelessly to ensure we won the bid for our current home. Even after all these years , whenever we have needed a referral for plumbing issues, refinancing and any other questions about home ownership Robert has always been responsive. So if you are looking for a realtor that you can rely on after your home has been sold or bought, look no further than Robert Song.

Robert sold my condo in Pleasanton a few years ago when the market wasn't so great. I thought I needed to do a short sale but after discussing with Robert, he explained I could sell the condo based on the current sales. This was great news to me and we were able to sell the condo as is, pay off the loan and not do any damage to my credit score. Robert went above and beyond typical realtor obligations and managed to keep my tenant happy during the listing and selling process which was a great help to me as I lived in Santa Cruz at the time. I would highly recommend Robert's expertise as he keeps up the the current market trends and works quickly in his client's best interest. I would work with Robert again and would absolutely recommend him to my friends and family.

Robert Song and his team are the best in the business! From our first meeting, it was clear that Robert had a deep understanding of the real estate market and how to successfully navigate the market conditions to get the best deal for selling our house. He came up with a comprehensive calendar of steps to take to prepare our house for viewing, have a well attended open house, and get through the negotiations to get us the best offer. He always recommended the best course of action based on his experience, but was also responsive to our needs and let us know the trade offs. He provided a thorough housing comparison to position our list price to bring in the most potential buyers. Robert and Kelsey make you feel like their top priority by being so responsive in your communication with them. Robert is fantastic to work with, has only your interests in mind, and has the experience to get you exactly what you want. 100% would work with him again!

Since early 2009 in search of our first home for our young family, my wife and I scoured thru nearly 10 real estate agents in the Bay Area, none of which met our expectations. Luck would have us that we came across Robert serendipitously via a listing on Craigslist. His professionalism and competence were obvious from the start. Moreover, we were impressed with Robert's super responsiveness; he was tethered to his Blackberry around the clock. Phone, email, text, and impromptu meetings; day, night, weekends, and holidays, Robert was available to answer our questions, soothe our angst, resolve our issues, and negotiate for us. Another strong point for us was his perfect punctuality. In the end, on top of his passion and drive for success, what really set Robert apart was his genuine desire to do what would be best for his clients. It was this bit of selflessness that makes Robert a rare gem in the real estate market and in the greater Bay Area.

More importantly, the results: Robert closed on our home that was a short-sale transaction with two finicky lenders, Bank of America and American Home Mortgage, in less than two months. Timing was important for us to meet the school district's application deadline, to which Robert was fully attentive and only made possible by his timely and persistent follow-thru with the lenders. Robert was prepared and combined with his knowledge and experience with lenders, short-sales, and the real estate business in general, the 100+ page short-sale application only had to cross the negotiators' desk once, and the approval letters were received. Furthermore, he managed to convince the lenders to absorb much of our closing cost, saving us thousands of dollars in the process. He setup our home inspections in a one day turnaround and also participated in person during the whole three hours. He consistently went out of this way to help, including engaging the original home builder for warranty repairs. All was made possible with Robert's representation, and we truly felt blessed.

If you want an agent that is steadfast, broadly knowledgeable, affable yet aggressively results-oriented, and ethical, someone you can trust to get the job done without your second-guessing, give Robert a call.

For us, we look forward to referring our family and friends to Robert, and in doing so we feel that we will be doing them a favor. We would be happy to make ourselves available should anyone wish to discuss our experience in more detail - send us a message and we will respond accordingly.